Updated: Aug 18, 2020
The recent trends in enterprise operational strategy suggest that RPA and chatbot integration as one of the widely adopted technology integrations for developing a unique ecosystem. Organizational chatbots can solve many challenges relating to customer service, employee self-service, and organizational scalability. The industry experts are combining the automation capability from RPA and cognitive intelligence from chatbots to improve productivity and business advantage.
The road to the future!
As the integration matures, organizations create intelligent conversational and user experiences for customers and employees, which can reduce business operational costs and increase the productivity of the employees. Chatbots requires RPA to unlock its potential for complex tasks handling and enables meaningful conversations and RPA for the conversational interface of chatbots to take automation to the next level – self-servicing automation.
Digitalleaf helps enterprises with a range of RPA and technology integration and solutions. If you’re interested in discussing the possibility of deploying RPA bots for your organization, please feel free to get in touch with our RPA expert, firstname.lastname@example.org